Improving service quality management based on call center monitoring solution / Yehoshyna, H., Polikarovskykh, O., Voronoy, S. (2022)
UkrainianEnglish

web address of the page http://jnas.nbuv.gov.ua/article/UJRN-0001396132
  Artificial intelligence  Б - 2021  /     Issue (2022, № 2)

Yehoshyna H., Polikarovskykh O., Voronoy S.
Improving service quality management based on call center monitoring solution

Cite:
Yehoshyna, H., Polikarovskykh, O., Voronoy, S. (2022). Improving service quality management based on call center monitoring solution. Artificial intelligence, 2, 38-44. http://jnas.nbuv.gov.ua/article/UJRN-0001396132

 

Institute of Information Technologies of VNLU

+38 (044) 525-36-24
libnas@nbuv.gov.ua
Ukraine, 03039, Kyiv, Holosiivskyi Ave, 3, room 209